The SaaS Metrics That Actually Matter (and When)

PLUS: TUANZ report released, Icehouse Ventures on making it in America and OpenAI makes play for online shopping.

Welcome to mid week!

Good morning Caffeinators and happy hump day to all.

This morning we’re kicking off with the second in our pair of blogs from Mike Mandis at Oxygen Advisors, this time on what metrics really matter in SaaS and crucially, when.

Here’s what’s in your Daily Shot of news you don’t want to miss

• The SaaS Metrics That Actually Matter (and When)

• Annual TUANZ report calls for cohesive national digital plan

• Icehouse Ventures: From Aotearoa to America: Successes and Lessons, Part 3

• AI Supercharge productivity workshops on in Wellington this May

• OpenAI is making a play for online shopping

Got a tip, press release or just a comment? Drop us a note: hello@caffeinedaily.co - we love to hear from you.

Finn & the Caffeine team

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The SaaS Metrics That Actually Matter (and When)

By Mike Mandis - Oxygen Advisors

The software-as-a-service model completely flipped traditional business thinking on its head. We stopped benchmarking company performance based on profit and started intentionally burning cash in order to scale recurring revenue.

As a result, the traditional P&L no longer tells the full story and we needed to start tracking other things. Thus, SaaS metrics entered our lives.

These metrics allow data-driven companies to make smart decisions about how they spend to grow. Furthermore, they are a key driver of valuation - good metrics are what separate a 3x and 20x valuation.

With their growing importance, SaaS metrics have become an industry in themselves, and there are endless metrics you can track. Overwhelming, I know, which is why we've broken down the few metrics I care about as a CFO and when they start to really matter.